Return & Refund Policy
Effective Date: 9/20/2025
We want you to love your Slicers Golf Club order. If not completely satisfied, we're here to help with our straightforward return policy.
Returns
Return Window: 30 days from delivery date
Eligible Items:
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Must be unworn, unwashed, in original condition
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Original tags and packaging required (if applicable)
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Proof of purchase (order number) required'
Non-Returnable Items:
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Custom/personalized products (community logos, names, etc.)
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Items marked as final sale
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Items not meeting condition requirements
Refunds
Once we receive and inspect your return:
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Email notification of approval/denial
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Approved refunds issued to original payment method
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Allow up to 10 business days for processing
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Original shipping costs are non-refundable
Exchanges
We don't offer direct exchanges. For different sizes/items:
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Return original item following return process
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Place new order for desired item
Return Process
To initiate a return:
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Email hello@slicersgolf.com with order number and reason
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We'll provide return instructions and address
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Customer pays return shipping costs
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Use trackable shipping method
Defective Items
For defective products:
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Report within 7 days of delivery
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Email photos of defective items
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We cover return shipping and replacement costs
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Expedited replacement processing